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Noticeboard

Appointments

We are in the process of changing our appointments system to an online system. This will go live on 11 July.

As a stepping stone to the new system we have had to stop booking appointments ahead but this is a temporary arrangement. 

A new icon will appear on this website soon to allow you to register for our new online appointments service called AskMyGp. This should allow you access to a GP online throughout the working day. If you register for this service you will no longer have to wait in a telephone queue!

Watch this space...... and thank you for bearing with us through this changeover period

Telephone Advice
Your doctor will be happy to give you advice on the telephone when he/she is not consulting. The receptionist will ask you to leave a message and the doctor will return your call when time permits.

Out of Hours                               If you require urgent medical attention outside surgery opening times. Please call the NHS 111 Service. This free to call number is available 24 hours a day, 7 days a week, 365 days a year.

Test Results
Please telephone the surgery after 9.30am for your test results

Reception are now taking bookings for Flu, please ring after 10 a.m. to book your flu vaccination 

Click for help online with askmyGP 

 

The easiest and fastest way to get any kind of help is with AskmyGP.  It saves us time too, so please help us to help you. Ask MyGP is for access to a doctor, paramedic or nurse practitioner.

For nurse appointments please telephone as usual ( i.e. dressings, blood tests, blood pressures, vaccinations, injections, diabetes and asthma/COPD, family planning).

For prescription requests please use your usual ordering route or via our patient access website , to register see information below this item. This is a different online access to AskMyGP.

For everything else use AskMyGP :

  • Available 24/7 - we respond in working hours, 8:30am to 4:00pm Monday to Friday

  • We can usually get back to you within 48 hours, and will see you same day if needed.

  • All our registered patients are welcome, parents and carers on behalf of patients too.

  • You can name a GP if you wish (so long as they are working today)

  • You may prefer a telephone, email or face to face response

  • You can sign up now, with no paperwork, just click the link at the top of the page.

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OUR NEW ONLINE PRESCRIPTIONS ORDERING SERVICE

(This is separate to our AskMyGP online requests for appointments, please register for both)

From 3 June we moved our online services (ordering repeat medications, and viewing your medical record.) to a new service called “Patient Access”. It can be used via an app on your phone or on any computer or tablet device. Once you are registered on the site you will be able to view your medical record, test results and order your repeat medications.

What you need to do

You will need to have a new access code issued to you by the practice to register with Patient Access. To do this please pop down to the surgery with photo ID (driving licence, passport, bus pass, works ID) If photo ID is difficult please tell us and we will endeavour to help.  If you had proxy access to a relative’s record this will need to be added also, in order to do this please additionally bring a letter from your relative to confirm. 

(Site updated 30/09/2019)
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