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If you require an appointment on the day please ring between 8.30am - 9.30am. For book ahead appointments and general enquiries, please call after 9.30am whenever possible.

Telephone Advice
Your doctor will be happy to give you advice on the telephone when he/she is not consulting. The receptionist will ask you to leave a message and the doctor will return your call when time permits.

Out of Hours                               If you require urgent medical attention outside surgery opening times. Please call the NHS 111 Service. This free to call number is available 24 hours a day, 7 days a week, 365 days a year.

Test Results
Please telephone the surgery after 9.30am for your test results


We have recently integrated our appointment system into our clinical system EMIS WEB. EMIS WEB will now be our support for online services such as ordering repeat medications, booking appointments and viewing your medical record.

The system is called “Patient Access” and most GP surgeries use this system. It can all be used via an app on your phone or on any computer or tablet device. Once you are registered on the site you will be able to view your medical record, test results and order your repeat medications.

What you need to do

We will go live with the system on Monday 3 June 2019.

Please DO NOT come into the surgery before this date as we will not be able to issue you with a log in.

  • You will be able to order your repeat medications on the website until Wednesday 29th May please do not order after that as we will not be able to retrieve them from the system.
  • Please email your order to us at or come into the surgery with your order.
  • You will need to have a log in issued to you by the practice to register with Patient Access.
  • All patients that had access to our previous system will need to have new log in issued to them and if you had proxy access to a relative’s record this will need to be added also.

When you come into the surgery please bring ID with you such as a driving licence or passport so we can identify you against our records.

Welcome to Preston Grove Medical Centre

Preston Grove Medical Centre's aim is to provide friendly, personal and comprehensive health care for you and your family. Each patient will be registered with a named GP who will be overall responsible for your care. We have a large health care team who support the GP in providing this care.  We can offer on the day care for new acute problems with our acute team, a large practice nurse team providing your chronic disease care and treatment room needs, & our health care technicians offering blood tests, blood pressure, ECG & wound managment.

Our surgery is fully accessible for disabled patients and the practice has a portable hearing aid loop available for use in consulting rooms.


Our aim is to provide all our patients with comprehensive healthcare services of the highest quality within available resources.


To provide excellence in patient care for each individual and family.

Each patient to be given care that recognises the individual.


Improved Access

This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed on our appointments tab at the top left of this page,.

Please fill in our patients survey - friends and family test at the bottom of this page......


(Site updated 24/05/2019)
Order your repeat medicationsPatient SurveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
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