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We are in the process of changing our appointments system to an online system. This will go live on 11 July.

As a stepping stone to the new system we have had to stop booking appointments ahead but this is a temporary arrangement. 

A new icon will appear on this website soon to allow you to register for our new online appointments service called AskMyGp. This should allow you access to a GP online throughout the working day. If you register for this service you will no longer have to wait in a telephone queue!

Watch this space...... and thank you for bearing with us through this changeover period

Telephone Advice
Your doctor will be happy to give you advice on the telephone when he/she is not consulting. The receptionist will ask you to leave a message and the doctor will return your call when time permits.

Out of Hours                               If you require urgent medical attention outside surgery opening times. Please call the NHS 111 Service. This free to call number is available 24 hours a day, 7 days a week, 365 days a year.

Test Results
Please telephone the surgery after 9.30am for your test results

Welcome to our new online ordering system

From 3 June we moved our online services (ordering repeat medications, and viewing your medical record.) to a new service called “Patient Access”. It can be used via an app on your phone or on any computer or tablet device. Once you are registered on the site you will be able to view your medical record, test results and order your repeat medications.

What you need to do

You will need to have a new access code issued to you by the practice to register with Patient Access. To do this please pop down to the surgery with photo ID (driving licence, passport, bus pass, works ID) If photo ID is difficult please tell us and we will endeavour to help.  If you had proxy access to a relative’s record this will need to be added also, please additionally bring a letter from your relative to confirm.


Welcome to Preston Grove Medical Centre

Preston Grove Medical Centre's aim is to provide friendly, personal and comprehensive health care for you and your family. Each patient will be registered with a named GP who will be overall responsible for your care. We have a large health care team who support the GP in providing this care.  We can offer on the day care for new acute problems with our acute team, a large practice nurse team providing your chronic disease care and treatment room needs, & our health care technicians offering blood tests, blood pressure, ECG & wound managment.

Our surgery is fully accessible for disabled patients and the practice has a portable hearing aid loop available for use in consulting rooms.


Our aim is to provide all our patients with comprehensive healthcare services of the highest quality within available resources.


To provide excellence in patient care for each individual and family.

Each patient to be given care that recognises the individual.


Improved Access

This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed on our appointments tab at the top left of this page,.

Please fill in our patients survey - friends and family test at the bottom of this page......

(Site updated 24/06/2019)
Order your repeat medicationsPatient SurveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
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