MINOR DISRUPTION

On Monday 25 November we will be unable to access any computers due to a planned closure by NHS IT from 11 am until 1 pm. Our telephones will still be open as will the front door but we will be unable to take any requests for AskmyGP or access any data. Our apologies for any inconvenience this may cause.

Reception are now taking bookings for Flu, please ring after 10 a.m. to book your flu vaccination 

Click for help online with askmyGP 

The easiest and fastest way to get any kind of help is with AskmyGP.  It saves us time too, so please help us to help you. Ask MyGP is for access to a doctor, paramedic or nurse practitioner.

For nurse appointments please telephone as usual ( i.e. dressings, blood tests, blood pressures, vaccinations, injections, diabetes and asthma/COPD, family planning).

For prescription requests please use your usual ordering route or via our patient access website , to register see information below this item. This is a different online access to AskMyGP.

For everything else use AskMyGP :

• Available 24/7 - we respond in working hours, 8:30am to 4:00pm Monday to Friday

• We can usually get back to you within 48 hours, and will see you same day if needed.

• All our registered patients are welcome, parents and carers on behalf of patients too.

• You can name a GP if you wish (so long as they are working today)

• You may prefer a telephone, email or face to face response

• You can sign up now, with no paperwork, just click the link at the top of the page.

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OUR NEW ONLINE PRESCRIPTIONS ORDERING SERVICE

(This is separate to our AskMyGP online requests for appointments, please register for both)

From 3 June we moved our online services (ordering repeat medications, and viewing your medical record.) to a new service called “Patient Access”. It can be used via an app on your phone or on any computer or tablet device. Once you are registered on the site you will be able to view your medical record, test results and order your repeat medications.

What you need to do

You will need to have a new access code issued to you by the practice to register with Patient Access. To do this please pop down to the surgery with photo ID (driving licence, passport, bus pass, works ID) If photo ID is difficult please tell us and we will endeavour to help.  If you had proxy access to a relative’s record this will need to be added also, in order to do this please additionally bring a letter from your relative to confirm. 

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CQC

Please find our CQC report by clicking on this link :

CQC report