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Appointments

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Click for help online with askmyGP 

The easiest and fastest way to get any kind of help is with askmyGP.  It saves us time too, so please help us to help you.

  • Available 24/7 - we respond in working hours, 8:30am to 5:00pm Monday to Friday

  • We can usually get back to you within a few hours, and will see you same day if needed.

  • All our registered patients are welcome, parents and carers on behalf of patients too.

  • You can name a GP if you wish (so long as they are working today)

  • You may prefer a telephone, email or face to face response

  • You can sign up now, with no paperwork

Improved Access

This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed below.

Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner, health coach or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.

To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. Further information is shown below:

Abbey Manor Medical Practice, Yeovil

Church Street Surgery, Martock

Crewkerne Health Centre

Hamdon Medical Centre, Stoke Sub Hamdon

Hendford Lodge Medical Centre, Yeovil

Oaklands Surgery, Yeovil

Penn Hill Surgery, Yeovil

Preston Grove Medical Centre, Yeovil

Ryalls Park Medical Centre, Yeovil

The Ilchester Surgery, Yeovil

Buttercross Health Centre, Somerton

Nurses appointments

These are always available to book up to 1 month in advance.

diary.jpgIn order to help you most effectively, the Doctors have requested that our reception team ask you for a little more information when you are booking appointments. When you next ring for an appointment, please help us to help you by giving us as much information as you feel able. It isn’t always necessary to see your Doctor, as we have other health professionals who can also help. 

  • Specialist trained nurses, who can deal with minor illness and childhood ailments
  • Reception can deal with some requests directly e.g. sick notes, prescription queries, test results and hospital enquiries. 
  • We have trained nurses who specialise in diabetes, asthma, family planning, sexual health, coronary heart disease and travel vaccinations. Our Healthcare Assistants can help with blood pressures and blood tests. 
  • Some problems can also be dealt with by your Doctor over the telephone. 
  • For advice & help from a Nurse/Doctor 24 hours a day you can contact, NHS DIRECT on 0845 46 47. 
  • Did you also know a new Minor Ailments Scheme is operating within pharmacies, which means you can get medicines from a local pharmacy for some minor ailments instead of waiting for a GP appointment or prescription/antibiotics. Normal prescription charges or if you are exempt, apply (conjunctivitis, cystitis, thrush, impetigo, hay fever, athletes foot, ringworm, headache, cough, fever, sore throat.)
  • Acute eyecare problems - can be assessed through your local optician (Boots, Harts and Robert Frith). Designed for recent eye problems and you can contact the optcian direct for, red eyes, pain, flashes and floaters, mild trauma, foreign body, recent double vision, significant discharge or watering of the eye.

 

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