Full/Part Time Receptionist/Care Co-ordinator ( 32 hours)
Do you have what it takes to work in a busy GP practice? Are you an organised and reliable individual with a passion for providing great service? Do you want to train further as a Health Care Assistant or Health Coach If so, read on. As a Receptionist / Care Co-ordinator you will be responsible for providing a high level of administrative and reception support within the busy medical centre. Delivering a polite and professional service at all times, you’ll deal with a wide range of general enquiries, both face-to-face and via the telephone. You’ll liaise with patients, Doctors, Nurses and other colleagues on a frequent basis and handle all information in a sensitive and confidential manner. Ensuring that patients receive the correct help, you’ll question their requirements and sign post them to the correct help depending on their requests. Additionally, you’ll oversee the waiting area, inform patients of any delays and take on a variety of other administration tasks to ensure the smooth running of the practice. To be considered for this role, you must have:
- Previous experience of dealing with the general public - At a minimum, basic GCSEs - Organised and attentive, as a Receptionist / Care Co-ordinator, you must have good customer service skills, a professional telephone manner and a caring nature. The ability to handle confidential information in a discreet manner is also key. - Experience gained within the NHS or a similar healthcare environment would be beneficial to your application, as would an awareness of clinical systems.
We also offer further training if you have the desire and skill set within this role of Patient Care co-ordinator. Some of our staff have been trained as Health Care Assistants and as a Health Coach. All three skill sets work together to support the patient and Doctor.
Please apply by Application Form
Closing date 24 January 2020