Noticeboard

Appointments

We are in the process of changing our appointments system to an online system. This will go live on 11 July.

As a stepping stone to the new system we have had to stop booking appointments ahead but this is a temporary arrangement. 

A new icon will appear on this website soon to allow you to register for our new online appointments service called AskMyGp. This should allow you access to a GP online throughout the working day. If you register for this service you will no longer have to wait in a telephone queue!

Watch this space...... and thank you for bearing with us through this changeover period

Telephone Advice
Your doctor will be happy to give you advice on the telephone when he/she is not consulting. The receptionist will ask you to leave a message and the doctor will return your call when time permits.

Out of Hours                               If you require urgent medical attention outside surgery opening times. Please call the NHS 111 Service. This free to call number is available 24 hours a day, 7 days a week, 365 days a year.

Test Results
Please telephone the surgery after 9.30am for your test results

Urgent Care Team

Our Urgent Care Team comprises of Advanced Paramedic and Paramedic Practitioners, who are senior health care professionals with additional training, qualifications and experience allowing them to undertake tasks once performed by Doctors. They are experienced at taking a patient history, assessing symptoms, making a diagnosis and instigating treatment or referrals as required.

The team generally see patients with new illness or injury and flares of pre-existing chronic health conditions.

To access the Urgent Care Team, submit a request through our online service. The request will be triaged by a member of the team, they will then contact you to arrange the most appropriate response to your query/ health problem. This could be a telephone consultation, through messaging, face to face appointment or a home visit. The team will prioritise their workload and urgent patients will be dealt with first, however all patients will be managed within 2 working days.

The Urgent Care Team work independently as a practitioner lead team, however have access to a GP if required and meet regularly throughout the day.

 Team Members

Patrick Kember – Advanced Paramedic

PGDip Advanced Practice

Available: Mon, Wed, Thurs, Fri

 

 

Nicola Heathcote – Specialist Paramedic

BSc (Hons) Emergency Care

Available: Variable Hours / Days

We also have a number of qualified Doctors from the Hospital in their second year of hospital training who join the team for periods of up to 4 months.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website