Preston Grove Medical Centre, Preston Grove, Yeovil, Somerset, BA20 2BQTel: 01935 474353
We are in the process of changing our appointments system to an online system. This will go live on 11 July.
As a stepping stone to the new system we have had to stop booking appointments ahead but this is a temporary arrangement.
A new icon will appear on this website soon to allow you to register for our new online appointments service called AskMyGp. This should allow you access to a GP online throughout the working day. If you register for this service you will no longer have to wait in a telephone queue!
Watch this space...... and thank you for bearing with us through this changeover period
Telephone Advice Your doctor will be happy to give you advice on the telephone when he/she is not consulting. The receptionist will ask you to leave a message and the doctor will return your call when time permits.
Out of Hours If you require urgent medical attention outside surgery opening times. Please call the NHS 111 Service. This free to call number is available 24 hours a day, 7 days a week, 365 days a year.
Test Results Please telephone the surgery after 9.30am for your test results
REPEAT PRESCRIPTIONS ORDERING SERVICE
How do I order my repeat prescription ?
We have many ways to order your repeat medications :
It takes 5 working days to process your repeat prescription request.
We are unable to accept prescriptions more than 2 weeks before they are due as we cannot process these.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
There is further information about prescription exemptions and fees on the NHS website
Due to an increasing number of requests for repeat prescriptions to be issued urgently, priority will only be given for prescriptions that cannot be missed;
Most medications can safely be missed for a few days and you may be advised that your prescription will be issued routinely.
I can't log in because it tells me I have a duplicate email address?How do I change my password for my Patient Access account?